As a lady going to take your car to get something fixed can be extremely intimidating if you don't understand mechanics. The service people at Glenwood are so ALWAYS extremely professional. They will listen to your problem, diagnose it and thoroughly explain it. I happen to have bought a lemon and it has needed extra TLC. They have tried their best to save me money on repairs and have gone above and beyond to help me in any way they can. The shuttle drivers are always friendly, on time and also go out of their way to accomidate you! I will highly reccomend Glenwood to anyone and I will never take my vehicle anywhere else.