3

Technical side, pretty good. Service-wise, not ideal. They left my car in a mess, took everything from the center console and scattered all over the passenger side. They were replacing a cv axle, I see absolutely zero need to go through my things inside the car. Also my charger was missing. It would’ve been a good experience. Also the hydraulic hood lifts lost pressure after the first service for an oil leak, which cost $4000 for a rear main seal replacement, 4 months later it leaked again, apparently it was the cv axel this time. Glad they warranted the labour part of the cost, although they told me something different (an oil pump I needed to pay for $350, but later turned into the cv axle) from the phone than what they actually did. I find it deceiving and a bit disrespectful for the mess, thus 3 stars. But all in all they did their part, and I would still recommend it for they kept their words and took responsibilities.

Hi Jinghai, we appreciate your feedback and apologize for any inconvenience caused during your visit. We strive to provide exceptional service and a clean car. Your concerns will be addressed with our team to prevent future occurrences. We're glad to hear that we resolved the issues and honored our commitments. Thank you for your recommendation, and we look forward to serving you better in the future.

- Glenwood Auto Service
5

I have always had great experiences working with Rob and Glenwood auto. I have had a few recent visits with my 2006 Honda Odyssey. From my experiences the team has been professional, responsive, fair and trustworthy. Rob and his team take the time to explain and provide good education around repairs required and their importance. When you’re getting work done on a vehicle it’s easy to be frustrated, but I have always left feeling understood and well taken care of. Highly recommend Rob and his team at Glenwood!

Joel, thank you very much for this amazing review!

- Glenwood Auto Service
5

Great service, thorough, easy to work with.

Thank you very much Steve!

- Glenwood Auto Service
5

Needed winter tires in a pinch. They did some research and found us some winter tires and were able to put them on that same day. Great service and very friendly. I had a nice visit with Bill from their shuttle service, who was able to give me a ride to work right away.

Shiela, thank you for the great review!

- Glenwood Auto Service
5

On time, efficient, friendly, competent, and reliable: that's why I've been taking my vehicles to Glenwood for over 40 years!

Dear Ray, we can't thank you enough for your loyalty over the years. Your kind words mean everything to us. We'll always be here to provide the same reliable and friendly service you've come to expect from Glenwood. Thank you again for your trust!

- Glenwood Auto Service
5

I have used Glenwood services for over 20 years, and have never had any complaint. They have been curtious, helpful and always friendly. I was sad to have to sell my car, due to medical problem, and do not require their service any more. Thank you Glenwood.

Thank you for the review Pat really appreciate the review!

- Glenwood Auto Service
5

Excellent service

Thank you for your feedback, Fred! It's great to hear that you had an excellent experience with us. We strive to provide top-notch service to all of our customers, so your satisfaction is our ultimate goal. If you ever need anything in the future, please don't hesitate to reach out.

- Glenwood Auto Service
1

Car broke down over the holiday's, took it to Glenwood auto for repairs. After diagnosis they told me I needed a new battery and starter and quoted me $2400... Took it somewhere else for a second quote and all it needed was a new battery. Other reviewers are saying they're scammers and I agree. Avoid at all costs.

Hi Mark we'd like to say that we have been closed since the 24th and back on the 5th of January, so we are unsure who you have taken this car to thanks!

- Glenwood Auto Service
4

Thank you Bob!!

- Glenwood Auto Service
5

Last minute before closing for Christmas they squeezed me in and got my car up and running. They even stayed a few minutes late on Christmas Eve. Very helpful.

Cowan, thank you for this review!

- Glenwood Auto Service