5

Front guys Don and Anderson always fun to deal with: witty, helpful, and friendly. The drivers: Al, Bill, the other Bill, and George always a pleasure to chat with. And my RAV4: excellent workmanship every time. Thanks to Rob and his team!

5

Excellent service, would recommend.

Thank you very much Cathy!

- Glenwood Auto Service
5

Don and the team at glenwood were such great people to work with. Very quick and efficient getting my out of province inspection done! Highly recommend glenwood auto!!!

Thank you for this great review Sydnee!

- Glenwood Auto Service
5

What a great place to get work done. I realy appreciate the upfront honesty and assessment of the problem and the solutions that need to be done. Quality of work and follow up also goes a long way!

Kevin, thank you for this great review!

- Glenwood Auto Service
5

Glenwood is a professional business that always provides first rate customer service. They take pride in creating trusting relationships, timely service, and ensure you are a happy customer with all points of contact. First rate all around and I highly recommend them anytime you need your car taken care of.

Thank you for the stellar review, Beverley! It's fantastic to hear that you've had such a positive experience with us. Our team at Glenwood is dedicated to providing top-notch customer service and ensuring your satisfaction at every touchpoint. We appreciate your recommendation, and we're always here to take care of your car needs.

- Glenwood Auto Service
3

I brought my vehicle(subaru crosstrek 2024) in for diagnosis of a rattling noise that occurred during light acceleration around 1100-1500 RPM. The shop test drove the car and was able to replicate the sound, however I was told it was something from the exhaust system and “not concerning” and no repair was performed. I was charged $220 for 1 hour of labour. I later took the vehicle to another shop with a lower labour rate ($160/h), where they identified the issue as a failing tensioner pulley. The repair took 0.6 hours of labour and completely resolved the noise. Service was professional, but I was disappointed with the diagnosis and steep diagnostic cost considering the issue ended up having a clear fix somewhere else

Dear Andrew, we apologize for the disappointment you experienced. Your feedback is important to us, and we will use it to improve our diagnostic process. Thank you for bringing this to our attention.

- Glenwood Auto Service
5

I had an issue with my service and left a low review. I was asked to get ahold of the owner Rob and discuss it, which I did. I can tell you this about Rob, he was extremely pleasant to talk to, I explained my frustration and he took the time to actually listen and understand why I was upset. He figured out where the confusion was and resolved it within an hour. I can't speak to the quality of their work as I declined the repairs, but the owner really does seem to care a lot about his customers being satisfied and that's way more than I can say for most business' I've dealt with after a bad experience. I'd recommend them to do your vehicle service on that alone.

Thank you very much Michael, I really appreciate that you reached out and let me resolve the issue.

- Glenwood Auto Service
5

I recently took my car in for an assessment with Glenwood Auto Service and was really impressed with the level of professionalism and care I received. The team was knowledgeable, courteous, and took the time to explain everything clearly. What stood out the most was that they followed up a week later just to check if my car was doing okay. That genuine concern and customer care meant a lot and showed that they truly value their clients. Highly recommend!

Thelma, thank very much for this amazing review!

- Glenwood Auto Service
5

Very professional service, clean & tidy reception area which leads me to believe the work area is clean and tidy as well.

Thank you for your 5-star review, Wendi Lee! We're glad you noticed our attention to detail. Providing a clean and professional environment is important to us as it reflects the quality of our work. We look forward to serving you again!

- Glenwood Auto Service
5

Thank you very much Rob!!

- Glenwood Auto Service