5

Glenwood Auto has done several repairs for me on different cars over the years. They are usually more expensive than the dealers or other independent garages. However they have given me immediate service (rather than 7-10 day delay), high quality work, they do OEM work for most makes/models plus they offer a three-year warranty (parts AND labour) on their work. I figure cost-wise it's a wash, but quality-wise, worry-free, I come out ahead.

Cameron, thank you for this incredible review.

- Glenwood Auto Service
5

They go above and beyond to make you and your vehicle happy. Big thanks to all the amazing people at Glenwood Auto.

Thank you, Kingsley, for the fantastic review! We are thrilled to know that our team at Glenwood Auto went above and beyond to provide you and your vehicle with exceptional service. Your kind words are truly appreciated, and we look forward to assisting you again in the future!

- Glenwood Auto Service
5

I found that my truck needed extensive repairs and the service was great. Everything was explained well to me and my vehicle runs like new again. I felt respected, and was treated so well. I felt confident that I was going to get the proper repairs done there.

Thank you very much for this amazing review Marlene!

- Glenwood Auto Service
5

As always .. job well done ! Thank you for looking after us ! I appreciate knowing my car is safe after your mechanics have inspected and fixed it. We are set for our journey ! Merry Christmas and Happy New Year to all of you ! Thank you ! Judy.

Thank you Judy!!! We really appreciate this incredible review!

- Glenwood Auto Service
5

Thank you very much Gabe!

- Glenwood Auto Service
5

Quick repair on my tires that another facility told me was unrepairable, fantastic communication and the advisor Anderson was awesome! The shop doggos are definitely full of personality also!

Thanks for the amazing review Terry!!

- Glenwood Auto Service
1

Lovely customer service will give a rental car if needed. However, services are a rip off in my mind. I have a 2010 Chevy Traverse, had a check engine light. Took it in, told me it was my timing chain...quoted me $10,000 to do it! That's absurd, for an engine maybe but not a timing chain. Due to this I will sadly never go again.

5

Thank you, Marilynn, for the outstanding rating! We always strive to provide top-notch service to our valued customers. We look forward to serving you again in the future!

- Glenwood Auto Service
5

After using a faithful competitor for years, I decided to make the switch after hearing the adds on the radio. The service is thorough and the advisors are courteous. They give you the "no BS" diagnosis with zero Pressure to. I really appreciate the after hours key drop off, the proximity to my house and the friendly atmosphere of Glenwood. I Highly recommend them.

Thank you, Brandon, for choosing us as your new service provider! We're thrilled to hear that you're enjoying the thorough service and friendly atmosphere here at Glenwood. Our team takes pride in providing a no-pressure diagnosis and convenient options like the after-hours key drop-off. We appreciate your recommendation and look forward to taking care of your automotive needs in the future!

- Glenwood Auto Service
5

Service was professional, quick, and friendly. I did have to wait about a week and a half for my appointment from the time I booked it, although it was for an engine issue. Still, this was one of the shortest waits compared to the 6 or so mechanic shops I called. Repairs were done within a couple of working days, which was mostly due to the need to order parts. They were also very flexible with the repairs. The initial diagnostic identified not only the issue I needed addressed, but also noted other issues unrelated to the engine while still being within the quoted costs of diagnosis. I was not pressured to have the other issues fixed, and they were very accommodating when I selectively picked what repairs would be carried out. Notably, they gave me plenty of time to consider the estimate and deciding on what repairs to have done. Communication was also prompt, both in terms of reaching out to me as things were carried out, and being able to answer the phone when I called. As with any car repairs, the costs can be expensive, but I would consider it reasonable for the quality of service and also the other benefits they provide (such as a shuttle service). Hourly labour seems to be within industry standards and is likely well worth the extra cost over cheaper options.

Really appreciate your in depth review Joshua and we are really happy that you enjoyed our service, thanks again!

- Glenwood Auto Service