2

Would not recommend unless you want to pay lots!! Was quoted $250 for a diagnostic check and ended up having to pay just under $500 and was never called to get approval. Quite the surprise when walking into the office!

Mckenzie, I would really like to resolve this for you. If what you described actually happened here at Glenwood, I will refund you every dollar over what we quoted you.. I do not have anyone in our system named Mckenzie Bishop. Please call me and let me know what name it was booked in under, or the license plate number. I will review it, and refund you your money if what you said actually happenned. My name is Rob, and I am the owner here (you can also give your information to Joanne). Please get hold of one of us so we can resolve this for you.

- Glenwood Auto Service
5

Customer service is 10/10. Very quick and reliable! Plus the shuttle service is handy for those unexpected drop offs/pick ups

Montana, thank you for the detailed description of your experience at our business! TgNk you for taking the time to leave this 5 Star Review.

- Glenwood Auto Service
5

Excellent work and turn around got me back on the road quickly

Thank you very much for the review and for the 5 Stars!!

- Glenwood Auto Service
5

Courteous, efficient and competent service; very happy with the results.

Thank you for the description of your visit and for the 5 Stars!!

- Glenwood Auto Service
5

Again Glenwood Auto was there for me when I needed some emergency help. I am so thankful for their caring and very quick response to my circumstance along with advice and plan for the future. Thank you so much for making my trip much less stressful.

Nancy, thank you for the 5 Star Review, and your many years of trust in our business! Thanks again Nancy!!

- Glenwood Auto Service
2

Refused to make a botched steering gearbox replacent right. Kept saying other components were causing loose feeling steering. Symptom presented the day my gearbox was replaced by them. Sent me on a costly goose chase replacing track bar, ball joints, etc. Had diagnosed by dealer only to find out they didn't set my gearbox backlash correctly.. or at all. For the cost of a week in Banff, I would think they'd stand by their work. Other than that, friendly, helpful etc. Just don't try to take advantage of the 3 year warranty or you'll end up spending more trying to rectify problems. Now I'm stuck fixing it at my cost to keep my family and others safe.

I’m sorry I have no one in my customer data base under this name.

- Glenwood Auto Service
5

Had a last minute issue and the entire team could not have been more accommodating. Very impressed with the service and professionalism. I would recommend Glenwood to anyone.

Taylor, thank you for the detailed description of your experience with us! Thank you for the 5 Stars!!

- Glenwood Auto Service
5

Martin, thank you for your business and thank you very much for the 5 Stars!

- Glenwood Auto Service
5

Great service from everyone at Glenwood! Thanks guys. I tried to leave 5 stars but it would only register 4. Gladly give you a 5 star rating

5

Finished on time and for the quoted amount, a positive experience for a first time customer.

Kim, thank you so much for the review and the description of your first experience with us

- Glenwood Auto Service