5

Our most recent service from Glenwood reinforced our earlier perceptions of what could be expected from Rob and his staff. Perhaps the best way to describe Glenwood may be captured in a single word - Thorough! We took our truck in following a few months of frustration with tires which would not hold air pressure. Over a period of 10 days to 2 weeks the tires would lose air pressure, causing the alert system to indicate that pressure was insufficient. We came to the conclusion that the the problem was due to an issue with the valve stem cores, the valve stem seat or the fact that the tire bead was insecure. We left the truck with the request that these issues be resolved. When we were called with regard to the truck we were told that the tires needed to be replaced. Since the tires had only been in service for 24,000KM (with a manufacturer's warranty of 65,000 KM,) we rejected the notion that the problem was due to the fact that the tires had failed. We explored the matter further with Rob. He got a manufacture's representative involved and it was clear that there would be no redress from that quarter. We were given the explanation that the application of those products which restore the appearance of the tire ( those back to black substances such as Armor All, etc. which brighten the appearance of tire sidewalls) actually cause the tire material to dry out. This permits the creation of small fissures which permit very slow loss of air pressure from within the tire. Of course the solution to the problem is tire replacement something no one is excited to hear. Nevertheless Glenwood had done a thorough job of arriving at the problem. Accepting the conclusion was not pleasant, however, Rob was very helpful is offering a solution and making the cost of applying it very attractive. All-in-all it made the decision to involve Glenwood in the first place a wise one. We would recommend that others who wish to have their vehicles attended to by folks who are knowledgeable and thorough should have a good look at Glenwood.

5

Great service fast work and not over priced thanks Glenwood Auto Service 👍

5

Blaine and the crew were fantastic. Got my vehicle fixed up on budget and ahead of schedule

5

Friendly staff. Did excellent work and got me in and out very quickly. Would go back

5

Very professional and helpful people, shuttle service to bring you back home when your car is getting worked on, prices are bit high but that is reflected in their knowledge and expertise.

5

I've been coming to Glenwood for some 40 years now, and the service and staff continue to be first class in every way. Thanks to all!

5

5

Glenwood was able to diagnose mechanical problems that the dealership couldn't, making it safe for me to drive on the roads. Glenwood also completed repairs in a timely manner and offered me a shuttle to work, which was very convenient.

5

I had a great experience here. I felt informed and taken care of from start to finish! Staff is friendly, shuttle service was great. They also managed to get everything done a lot faster than I was expecting, which was amazing. Thank you!

5

Friendly people, efficient service, and a very cute dog. They were able to squeeze me into their busy schedule a day after I called. Very good experience. Thank you!