SASKATOON AUTO REPAIR

5

Excellent service! Always pleased with the results there.

5

The team at Glenwood provide the small town feel in the big city. Genuine caring and knowledge from the staff is what will keep you coming back.

Thank you Landon! We take great pride in our customer service and ensuring our client's feel valued.

- Glenwood Auto Service
5

Have been going here for the past 5 years. They continually have provided exceptional service. Thank-you Rob and Glenwood staff!

Your welcome! Thank you for being a valued client and for the review!

- Glenwood Auto Service
1

Lady on phone knows "nothing" (her words) Put me in touch with someone "more knowledgeable"( again her words) Then some guy picks up the phone and says he's got to much business to take on anything else. What a waste of time.

Cassidy, thank you for taking the time to leave a review on our business. I believe you phoned our business to get a quote on Monday, April 15th. We do have a new employee working at our front counter, and at this time she is not yet ready to provide answers to a lot of questions that she is asked. She is still learning and is getting better every day. Cassidy, we also do not give quotes over the phone (this is a policy in our business). Our priority must be to the customer vehicles that are in our shop each and every day. We get 10-20 phone calls a day to quote repairs over the phone. It takes time for our employees to put together these estimates, even for something as simple as a transmission fluid exchange. If we were to build estimates for every phone call we get, then our valued client's vehicles get pushed further back in the queue. Our client's vehicle is and always will be our # 1 priority each and every day! I know our valued clients (that actually have a vehicle in our shop that day) greatly appreciate that they alway's come first. Cassidy, my advice to you is this, find "one" shop that you trust and let them do all your maintenance and repairs. Build a rock solid relationship with this shop, so that they know you and your vehicle. Make sure they warranty their repairs for time & mileage that you feel is fair. Robert Scott (owner) Glenwood Auto Service

- Glenwood Auto Service
5

Had the BEST experience here. I get nervous to take my vehicle into shops due to my lack of knowledge of car mechanics. I have had a bad experience where an auto shop described a problem and it sounded like a whole different language, I was so lost, then they ended up doing work on my car that I never approved or really knew was going on. I did not know what I ended up paying for or if it even was worth it. Glenwood was a totally different experience. They made me feel very comfortable and welcome, it truly sounded like they care. Rob was helping me out, he used simplified language to make sure I knew what will be happening with my car that day when I dropped it off. Once they diagnosed the problems and explained to me what was wrong, I was a little confused still so they let me go back to the shop where the mechanic Tim pointed out exactly what the problem was and what was going on from the problems that were 9-10/10 (need to be fixed) and what was 4-6/10 (something that didn't need to be fixed quite yet). That really helped!!! Charlie the service adviser then walked me through my options and waited for my go ahead before the techs did any work. Highly recommend Glenwood, they are very honest and genuine with all the work they do. Thankyou!!

Thank you Anna! We are grateful for your review and glad you had a positive experience!

- Glenwood Auto Service
5

The usual great service

5

Great service as always

5

Great job. The PRE purchase inspection will save you money!!! It is so comprehensive! Worth paying a bit more.

5

Mason with Glenwood has been AWESOME to deal with. I wont hestitate to give them business. Its hard to find a shop nowadays that doesnt take advantage of changing out parts that dont need changing, or taking advantage of woman or elderly who are mechanically aware.

5

Great service as usual.

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