5

Great shop and greater people, as always the work was done quickly and correctly, super easy to set up and the shuttle to and from where I needed to be while waiting came fast and was excellent, highly recommend Glennwood for anyone looking to have work done on their vehicle.

Thank you very much for taking the time to leave us this amazing 5 Star Review. All of us at Glenwood Auto Service greatly appreciate it.

- Glenwood Auto Service
1

Just wanted a wheel alignment. This place is convenient to my work, so I used them again despite being disappointed before. The work was satisfactory, but $475 for a wheel alignment on an 18 year old Honda? Come on. That’s with one extra hour of labour to torque some bolts to spec on my work. no parts or anything. The one guy at the front is great to deal with. The other is not someone who should be able to talk to customers. Also look forward to them cat fishing you with a letter that looks like a checque, but is actually a coupon. Just like most people I love getting tricked into thinking I’m getting money. Never again.

5

1

They described the front callipers were seized. Took the brakes off myself and could push the pistons back with my hand, as they were not seized one bit. There was no sign of them even taking my callipers off to check if seized. Checked over the truck with a certified mechanic and it was untrue all the work needed and the pricing was $1000 more than any other shop to do brakes.

Rhys, I am not sure of the reason for the 1 Star Review. I understand we gave you some news on your vehicle that you likely did not want to hear, and we made you sign a disclaimer that the vehicle is unsafe to drive for both you and other people who share the road with you. The front brakes are metal on metal, and the brake calipers are seized. Also the drivers rear axle seal is leaking very badly and have contaminated the rear brake shoes. The park brake is seized as well. Your truck unfortunately needs a lot of work done to make it safe. Regular inspection and maintenance in the future will help identify these issues before your vehicle becomes unsafe for you and others including pedestrians. If I had the authority to pull your vehicle off of the road I would have done that, but unfortunately I do not have the authority to do that. I don't care who fixes your truck, it just needs to be repaired so it can be safe for you and others you share the road with.

- Glenwood Auto Service
5

Had a great experience with Glenwood Auto while having my heavily used work van serviced. Rob and Anderson were great to work with, laid out everything in simple terms and worked well within my budget. Anderson also made sure that the van was ready as soon as possible, so I could get it on the road in time for my next job. Highly recommend Glenwood Auto for quality work and service!

David, thank you very much for taking the time to leave us this amazing review, and for trusting our business to maintain and repair your 1992 GMC Safari Van, and make it safe for the road and your employee's.

- Glenwood Auto Service
1

5

The team at Glenwood Auto is always friendly and helpful. Every question, no matter how uninformed, is responded to completely and in a timely manner. Thank you Rob and Team.

5

Great service and awesome work.

5

Prompt and efficient service!

4

Good, timely service at a fair price. Very pleasant to deal with.